Privacy Policy | Malley Marketing LLC

Privacy Policy

Effective Date: April 28, 2026

Malley Marketing LLC ("Malley Marketing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at malleymarketingroc.com (the "Site") and to any communications you have with us, including SMS/text messages.

1. Who We Are

Malley Marketing LLC is a social media marketing agency based in Webster, New York. We help local service businesses grow through paid social advertising and organic content.

Business address: 453 Clarendon Ct, Webster, NY 14580
Contact email: [email protected]

2. Information We Collect

When you submit our website opt-in form, we collect the following information that you provide directly:

  • First name and last name
  • Phone number
  • Email address
  • Your consent preferences for receiving text messages

We do not collect payment information through the opt-in form. We do not knowingly collect information from anyone under the age of 18.

3. How We Use Your Information

We use the information you provide to:

  • Contact you about your inquiry and schedule a strategy call
  • Send transactional text messages related to your inquiry, such as appointment confirmations and follow-ups (if you consent)
  • Send marketing and promotional text messages about our services (only if you separately consent)
  • Send emails about your inquiry or our services
  • Respond to your questions and provide customer support
  • Maintain records of your consent for compliance purposes

4. SMS / Text Messaging Program

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your phone number and checking the consent box on our opt-in form, you agree to receive text messages from Malley Marketing LLC. We operate two separate SMS programs and you may opt in to either or both:

Transactional messages: Appointment confirmations, scheduling, and follow-up about your strategy call or active engagement with us.

Marketing messages: Tips, offers, and updates about our social media marketing services. Consent to marketing messages is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of further messages, or reply HELP for assistance. You can also email us at [email protected] to be removed.

5. How We Share Your Information

We do not sell your personal information. We do not share your phone number or SMS opt-in data with third parties or affiliates for their marketing purposes.

We may share information in the following limited circumstances:

  • Service providers: We use a small set of trusted vendors to operate our business — for example, our CRM and SMS platform (GoHighLevel), email provider, and scheduling software. These providers only access your data to perform services for us and are contractually required to protect it.
  • Our team: A small internal team at Malley Marketing may access your contact information to follow up on your inquiry and deliver services.
  • Legal compliance: We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of Malley Marketing or others.

6. Data Retention

We keep your contact information for as long as you are an active lead or client, and for a reasonable period afterward to maintain business records and comply with legal obligations. SMS consent records are retained for at least four years to comply with TCPA requirements. You can request deletion at any time by emailing [email protected].

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time (reply STOP to texts, or use the unsubscribe link in emails)
  • Withdraw consent for SMS messaging at any time

To exercise any of these rights, email [email protected].

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings. We do not use cookies to collect personally identifiable information without your consent.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Material changes will be communicated through our website or directly to you when reasonable.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

Malley Marketing LLC
453 Clarendon Ct
Webster, NY 14580
Email: [email protected]